Providing quality support to our clients is a priority

Full maintenance service guarantee: from purchase assistance through certification and future upgrades

  • Maintenance centersin Madrid and Monterrey
  • In-house technology for long-term support
  • Remote access for software corrections
  • Navigation database update
  • Spare parts service
  • Warranty period
  • Contact by email or telephone

Assistance during purchase

  • Defining customer’s needs
  • Provide all necessary documentation
  • Testing the simulator

Manufacturing process

  • Simulators integrated at entrol’s HQ in Madrid
  • Customers informed about production progress
  • Factory acceptance test

Simulator room

  • Assistance to prepare the simulator’s room
  • Required dimensions
  • Electrical specifications
  • Installation checklist

Logistics and installation

  • Packing and crating
  • First level forwarder
  • Customs clearance support
  • Land, sea, and air shipment

Certification support

  • Comprehensive support to the certification:
    – Preliminary MQTG
    – On-site certification assistance
    – Discrepancies correction
  • MQTG and all required documents
  • Simulators certified with over 30 different CAAs
  • Deep knowledge of EASA, FAA, ICAO and TC regulations
  • FSTDO service

Technician-friendly simulators

  • Training to your FSTD technicians
  • Preventative maintenance checklists
  • Detailed documentation
  • Maintenance toolbox
  • Automatic QTGs for recurrent certifications
  • Reporting and bugtracking

Future upgrades

  • Keep up with the latest technology
  • Adapt to regulatory changes
  • Add any optional equipment after installation
  • Update visual database according to your needs
  • Upgrade new avionics